Altiris Training
Introduction to Altiris
Altiris is a comprehensive suite of IT management tools designed to help organizations manage and automate IT services. This module introduces Altiris, covering its core features, architecture, and the benefits it offers for IT service management.
Setting Up Altiris
Learn how to set up and configure Altiris for managing IT services. This section covers the installation process, setting up IT asset management, and configuring the system for optimal performance across your infrastructure.
Managing IT Assets with Altiris
Discover how to manage IT assets using Altiris. Learn about inventory management, asset tracking, and deployment strategies for software and hardware within an enterprise IT environment.
Automating IT Processes with Altiris
Understand how to automate various IT tasks using Altiris. This section covers creating workflows, automating routine tasks, and integrating Altiris with other tools to streamline IT operations.
Monitoring and Reporting with Altiris
Gain insights into monitoring and reporting capabilities with Altiris. Learn about the metrics and analytics provided by Altiris to monitor the performance of IT systems, and explore how to use this data to improve IT operations.
Enhancing IT Service Delivery
Learn how to enhance IT service delivery using Altiris. Explore best practices for handling incidents, requests, and ensuring high availability and reliability in IT service delivery.
Security and Compliance
Discover the security and compliance features in Altiris. Learn about securing your IT environment, managing user access, and complying with industry standards and regulations using Altiris tools.
Best Practices and Use Cases
Explore best practices for using Altiris effectively. Learn from real-world use cases to understand how Altiris is applied in various IT management scenarios. Gain insights into common challenges and solutions for IT service automation and asset management.
Altiris Course Syllabus
1. Introduction to Altiris
- Overview of Altiris and its capabilities
- Evolution and history of Altiris as an IT management solution
- Benefits of using Altiris for IT asset and endpoint management
2. Altiris Architecture
- Architecture overview: Altiris Notification Server, agents, and databases
- Components and modules of Altiris suite (Asset Management, Deployment Solution, ServiceDesk, etc.)
- Understanding Altiris Console and its functionalities
3. Installing and Configuring Altiris
- System requirements and prerequisites for installing Altiris
- Installing Altiris Notification Server and associated components
- Configuring database connections and server settings
4. Asset Management with Altiris
- Managing IT assets with Altiris Asset Management
- Asset discovery and inventory management
- Software license compliance and asset lifecycle management
5. Endpoint Management
- Endpoint deployment strategies with Altiris Deployment Solution
- Operating system deployment (OSD) using Altiris
- Patch management and software distribution
6. Service Desk and Incident Management
- Overview of Altiris ServiceDesk module
- Incident management and ticketing workflows
- Problem management and root cause analysis
7. Configuration Management
- Configuration management and compliance with Altiris
- Configuration baselines and monitoring configurations
- Change management and configuration automation
8. Security and Compliance
- Security features in Altiris for endpoint protection
- Compliance management and reporting
- Vulnerability assessment and remediation
9. Integration with Other Systems
- Integrating Altiris with Active Directory for user and group management
- Integration with ITSM (IT Service Management) tools and CMDB (Configuration Management Database)
- API integration and customization options
10. Monitoring and Reporting
- Monitoring system health and performance with Altiris
- Creating custom reports and dashboards
- Utilizing analytics for proactive management
11. Altiris Deployment Best Practices
- Best practices for deploying Altiris solutions in enterprise environments
- Scalability considerations and high availability setup
- Disaster recovery planning and backup strategies
12. Troubleshooting and Support
- Troubleshooting common issues in Altiris deployments
- Utilizing Altiris support resources and community forums
- Performance tuning and optimization techniques
13. Altiris Upgrades and Maintenance
- Planning and executing Altiris upgrades
- Testing and validating new releases and patches
- Version control and rollback procedures
14. Hands-on Labs and Practical Exercises
- Hands-on exercises to simulate real-world scenarios using Altiris
- Lab assignments covering asset management, endpoint deployment, and service desk operations
15. Career Development
- Overview of Altiris certification programs (if applicable)
- Career paths in IT management and service desk administration
- Professional development opportunities in Altiris and IT operations
Training
Basic Level Training
Duration : 1 Month
Advance Level Training
Duration : 1 Month
Project Level Training
Duration : 1 Month
Total Training Period
Duration : 3 Months
Course Mode :
Available Online / Offline
Course Fees :
Please contact the office for details