Cisco CCNA Collaboration Training

Introduction to CCNA Collaboration

Gain an overview of Cisco Certified Network Associate (CCNA) Collaboration certification, including its objectives, benefits, and the foundational collaboration skills it covers. Understand the role of a CCNA in managing and supporting collaboration technologies.

Collaboration Fundamentals

Explore the fundamentals of collaboration technologies. Learn about core concepts such as voice, video, and messaging systems, and how they integrate to provide a comprehensive collaboration solution.

Cisco Unified Communications Manager

Study the Cisco Unified Communications Manager (CUCM) and its role in managing collaboration solutions. Learn how to configure and maintain CUCM, and understand its features and capabilities for supporting voice and video communications.

Voice and Video Protocols

Discover voice and video communication protocols. Understand how protocols like SIP, H.323, and RTP work to enable reliable and high-quality voice and video communications within collaboration systems.

Collaboration Endpoints

Learn about Cisco collaboration endpoints, including IP phones, video conferencing systems, and soft clients. Explore their configuration, management, and integration into the overall collaboration infrastructure.

Collaboration Applications

Study Cisco collaboration applications such as Cisco Jabber and Cisco WebEx. Understand how to configure and manage these applications to enhance communication and collaboration within an organization.

Unified Messaging

Explore unified messaging solutions. Learn how to integrate voicemail, email, and fax systems into a single collaboration platform, and understand how to manage and configure these services.

Security and Compliance

Learn about security and compliance considerations for collaboration systems. Understand how to secure communication channels, manage user access, and ensure compliance with organizational policies and regulatory requirements.

Collaboration Network Design

Study network design principles for collaboration systems. Learn how to design and implement network infrastructure to support high-quality and reliable collaboration services, including considerations for bandwidth, QoS, and redundancy.

Case Studies and Hands-On Labs

Engage in case studies and hands-on labs to apply CCNA Collaboration concepts. Practice configuring and troubleshooting collaboration technologies in real-world scenarios and controlled environments.

Exam Preparation and Study Tips

Prepare for the CCNA Collaboration certification exam with study tips, practice exams, and review materials. Familiarize yourself with the exam format, question types, and strategies to achieve certification success.

Cisco CCNA Collaboration Training Syllabus

Understanding Cisco Collaboration Foundations (CLFNDU 210-451)

  • Describe the Characteristics of a Cisco Unified Communications Solution
    • Identify Cisco Collaboration Applications and Endpoints
    • Provision End Users in Cisco Unified Communications Manager (CUCM)
    • Describe Call Signaling and Media Flows
  • Provision End Users and Associated Devices
    • Describe User Creation Options for Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
    • Create or Modify User Accounts for Cisco Unity Connection
  • Configure Voice Messaging and Presence
    • Describe User Creation Options for Cisco Unity Connection
    • Create or Modify User Accounts for Cisco Unity Connection
  • Maintain Cisco Unified Communications System
    • Generate CDR and CMR Reports
    • Generate Capacity Reports
    • Generate Usage Reports

Implementing Cisco Collaboration Applications (CLICA 210-455)

  • Describe Cisco Unity Connection
    • Describe Cisco Unity Connection Call Handlers
    • Describe Cisco Unity Connection Phone Menus
    • Describe How to Implement Toll Fraud Prevention
  • Describe Cisco Unity Express
    • Describe How to Implement Call Coverage in Cisco Unified Communications Manager
    • Describe How to Implement Time-of-Day Routing
  • Describe Cisco Prime Collaboration
    • Describe How to Provision Cisco Prime Collaboration Manager

Implementing Cisco Video Network Devices, Part 1 (CIVND1 210-065)

  • Describe the Characteristics of a Cisco Video Solution
    • Describe the Components of a Video Endpoint
    • Describe the Components of a Cisco Video Solution
  • Describe Cisco Digital Media Players
    • Describe Cisco Digital Media Player Features and Interfaces
  • Describe Cisco Video Surveillance
    • Describe Cisco Video Surveillance Components and Architectures

Implementing Cisco Video Network Devices, Part 2 (CIVND2 210-065)

  • Describe the Characteristics of Cisco Unified Communications Manager (CUCM)
    • Provision End Users in Cisco Unified Communications Manager
  • Implement Cisco Collaboration Endpoints
    • Implement Cisco TelePresence Endpoints
    • Implement Cisco Jabber
  • Implement Cisco TelePresence Endpoints
    • Implement Multipoint Calls on Cisco Collaboration Endpoints

Training

Basic Level Training

Duration : 1 Month

Advanced Level Training

Duration : 1 Month

Project Level Training

Duration : 1 Month

Total Training Period

Duration : 3 Months

Course Mode :

Available Online / Offline

Course Fees :

Please contact the office for details

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Note

100% Job Assurance Only
Daily online batches for employees
New course batches start every Monday